Privacy Policy

Who we are

Zephyr Resilience (“Zephyr,” “we,” “us”) helps homeowners, contractors, and evaluators document and certify resilient home upgrades, including FORTIFIED roof certifications. This policy describes how we collect, use, and protect information across our websites and applications.

What we collect

We collect information you provide directly: contact details (name, email address, phone number), project and property information, and photos or documents submitted as part of a certification project. We also collect basic technical information (such as device and log data) needed to operate and secure our services.

How we use information

We use your information to provide our services: coordinating certification projects, communicating with project participants, generating certification documentation, and improving our products. We do not sell your personal information.

Text messaging (SMS)

If you provide your mobile phone number in connection with a project, Zephyr may send you text messages related to that project — for example, coordination messages from your evaluator, project invitations, or sign-in codes.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.

Message frequency varies based on project activity. Message and data rates may apply. You can opt out at any time by replying STOP, or get help by replying HELP. See our SMS Terms & Conditions.

Data retention and security

We retain project information for as long as needed to provide our services and meet certification and legal requirements. We use industry-standard safeguards to protect your information.

Contact us

Questions about this policy, or about text messages you have received from Zephyr? Reply HELP to any Zephyr message to reach our support team.